A short interview with Dave Ridley who spent 27 years at Southwest in an array of senior executive roles and is now an advisor to the CEO. In it he gives us a glimpse of what he talks about in his powerful speeches.
Our wonderful illustrators, Matt and Danny, produced these illustrations live at On Your Marks as our speakers were speaking. A wonderful record of the stories and insights each speaker shared with us. Click on each to view a larger image and enjoy!
Three days with 120 people on an organic farm in Berkshire.
Three packed days hearing from: British, American and Danish serial entrepreneurs; an eye surgeon from India; a Baroness who earned her title through service to sport; UK MD of a global furniture retailer whose most popular product is named Billy; evangelists from an airline that’s been profitable for a straight 43 years and from a luxury hotel chain with “Ladies and Gentlemen” not employees; the Co-Founder of the first funky business magazine, Fast Company, and former talent champion of the number one business oriented social networking site LinkedIn; and from the sustainability and partnership lead in a company innovating to reduce cows’ flatulence (among other planet-positive things).
I arrived at Sheepdrove, the first venue of my Connect year, with the final leg of the journey being a beautiful drive through a misty countryside. Reassuringly, the signal on my Blackberry disappeared just as we arrived. Always a bitter sweet moment.
Wavelength USA is one of our two annual study tours to the USA. Wavelength USA gives our participants unique opportunities to get inside some of America’s most pioneering and successful businesses and into the heart of the digital revolution in Silicon Valley.
No-one said leadership is easy. In this video various leaders from different types of company around the world discuss some of the main challenges facing them in the current business climate. It’s interesting to note how many of these leaders talk about the new challenges they now face in this digital world of the internet and constant communication.
One of the challenges all leaders face as they succeed in their careers is not to assume that past successes must inevitably lead to future successes. In this short video, Dave Ridley, Senior Vice President and Chief Marketing Officer at SouthWest Airlines puts the case that leaders should “always be learners” about their leadership style and have the humility to recognise that they might need to change.
Here we have gathered links to content relevant to the June tour. Some is specific to the companies we are visiting in June, other stuff is more general analysis/commentary about the Valley and ‘big data’. We don’t agree with everything collated …
How often do you hear leaders honestly sharing their mistakes and what they learnt from them? As one of the contributors says in this film: “People always learn more from other people’s mistakes then from their triumphs.” Some of Wavelength’s speakers reveal their deepest secrets – always fascinating, sometimes shocking, it’s compelling viewing!
How do you keep your culture as you grow? How do you keep connectivity in a business of 49,000 employees? Dave Ridley of Southwest Airlines told us how they continue to do just that on a daily basis.
Dave Ridley, Senior Vice President and Chief Marketing Officer at Southwest Airlines says to be a great CEO we need to recognise “people need to be reminded more often than they need to be instructed”. Watch Dave talk about being a Chief Encouragement Officer, and the power of being told you’ve done a good job.