Resources

How do great companies build and maintain their culture as they grow? How do they recruit and retain empowered, engaged employees? Check out the posts below to find out more.

How to Remain Relevant In a Disrupted World – Innovation Insights from Silicon Valley

Adrian Simpson, Wavelength’s Co-founder and Chief Connector, distils the pertinent themes from their recent immersion into Silicon Valley, sharing insights from some of the world’s most forward-thinking businesses including Airbnb, W.L. Gore Associates, GE and The Ritz-Carlton Hotel Company.

“We must travel to learn.” What we experienced on Behind the Brand 2018

Wavelength Connect provides participants with the inspiration, knowledge, and resourcefulness to find their own solutions to the leadership and organisational challenges they are facing, and to own and action them.

A core part of Connect, Behind the Brand offers participants the opportunity to get inside a broad array of organisations with compelling narratives around culture, engagement, innovation, social impact, and leading change. It’s a chance for them to hold a critical mirror to their own organisations to see where they could be doing much better as well as where they could be doing much worse.

Welcome to Wavelength USA 2018

Silicon Valley’s leading companies, VCs, thought leaders and organisations in the midst of business model transformation will be part of Wavelength USA 2018. They will share how to thrive in a digitally disrupted world, lead through disruption and create thriving cultures to create amazing service.

Photos from Wavelength Connect 2018 On Your Marks event

We have kick-started Wavelength Connect 2018 with a fantastic On Your Marks event held at a very cold Sheepdrove Farm! Take a look at the photos…..

Service Excellence is all about the interactions, not the transactions. An interview with Wavelength’s SpeakersHub Sue Stephenson

“A great organisational culture is a way of thinking, behaving and working that’s rooted in interactions between teams, management and external stakeholders. It’s about embedding the core values into every touch point.”

From doom and gloom to new possibilities. Reframing the narrative around a changing workplace. An interview with Wavelength’s Speakershub Steve Cadigan

With his extensive experience and connections in Silicon Valley, Steve Cadigan, former VP of Talent at LinkedIn, is witnessing a huge paradigm shift in the workplace, as technology and changing employee demands turn traditional talent management practices on their head.

“Transforming the worst school in Britain” An Interview with Wavelength SpeakersHub’s Drew Povey

In 2003 the school’s inspector, Ofsted, branded Harrop Fold School in Salford “the worst school in the country” putting it into special measures, the lowest rating a school could have.

Behaviour was so bad that two local bus companies refused to transport pupils attending the school and a quarter of school-leavers went on to be classed as NEET (not in education, employment or training). Worse still, the school had inherited a financial deficit which was the largest of any school in the country.

Terri Kelly of W.L. Gore on leading change in an “innovation democracy”

W.L. Gore & Associates, a $3 billion global business of 10,000 associates best known for its GORE-TEX® fabrics, is widely regarded as one of the world’s most innovative and fascinating companies. In the face of sector disruption, Terri Kelly, President and CEO, is driving change through an organisation that is already renowned as a Great Place to Work.

We share what Wavelength observed & learnt on Best in Class 2017

Stepping into other organisations is a powerful way to sharpen focus on your own culture, organisational effectiveness and leadership. Not because the organisations visited on Best In Class are perfect but because they help illuminate what’s strong, precious and worth building on in your own organisation alongside those flaws, deficits and areas of underperformance that must be addressed. Moreover, the visits provide invaluable inspiration and ideas for how to tackle them.

So what of this year’s cohort of BIC organisations?

Change: Where to start?

After two discussion-filled days on Leading Change at Sheepdrove we reflect on where leaders choose to begin in the face of big, difficult or complex change and what these start points tell us about the longer journey

“Get the start right, the right point of entry, that’s how you get a conversation going, that’s how you walk toward people.”
Rob Burnet, CEO & Founder, Well Told Story

Some interesting stimulus ahead of Wavelength USA 2016!

Wavelength USA is one of our two annual study tours. Wavelength USA gives our participants unique opportunities to get inside some of America’s most pioneering and successful businesses and into the heart of the digital revolution in Silicon Valley.

Some stimulating reading and videos ahead of Wavelength USA Tour 2015!

Wavelength USA is one of our two annual study tours. Wavelength USA gives our participants unique opportunities to get inside some of America’s most pioneering and successful businesses and into the heart of the digital revolution in Silicon Valley.

Connect 2015 member Suresh Mistry of Alquity on how to make Fearlessness live

It’s easy not to fail. Just keep your head down, take the easy path and hey presto, you will probably get along just fine. So, why doesn’t that sound appealing? At Connect, one of the most powerful messages we received was about being aware of the ripples from our actions. Taking this analogy a little further, to create a ripple you must first have the courage to throw the stone. Letting go of the stone means that you have to be prepared to fail. My experience is that the fear of failure is the greatest barrier to success in any aspect of life.

George Evers shares his highlights of Wavelength Connect 2014

I arrived at Sheepdrove, the first venue of my Connect year, with the final leg of the journey being a beautiful drive through a misty countryside. Reassuringly, the signal on my Blackberry disappeared just as we arrived. Always a bitter sweet moment.

Panel discussion on how can employees can affect change within their company

After reading previous posts you may well be thinking, “That’s all well and good but what exactly do I need to do to bring about culture change in my organisation?”. This amusing panel discussion should give you some ideas.

Mark Allan from RSA and Grahame Price from St Paul’s Way Trust School talk about instigating culture change from the top down

In this video on culture change we hear from two leaders working in two very different areas. They explain to us what culture change means to them, share with us some of the mistakes they have made in trying to bring it about and then give us advice from their personal experiences.

Colleen McCreery, former Chief People Officer at Zynga talks about dealing with a Young Workforce

Young people have very little leadership or life experience but they are the experts in what ZYNGA, a technology company, are trying to do.  Colleen McCreary, Chief People Officer, ZYNGA says the key to success with a young workforce is to trust them to make the right decisions in their areas of expertise.

Colleen McCreary, former Chief People Officer at Zynga, talks about hiring in Silicon Valley

ZYNGA hires about 200 graduates a year.  However the marketplace is unbelievably competitive.  All the applicants come from similar backgrounds and are on the same recruitment circuit.  Most software engineer candidates would also have offers from Google, Amazon, Facebook and Microsoft.  Pay is not the differentiator.  So how does ZYNGA encourage the candidates to accept their offer not those of their opposition?

Steve Horton, Transformation & Business Services Director, International Development Markets, Bupa tells us what he learnt from Wavelength USA

I’ve just completed a 5-day study tour of the US meeting some amazing people and companies in Texas, San Francisco and Silicon Valley. The tour had participants from across the world from companies such as TD Bank, RBS, Dyson, Standard Chartered, Save The Children, SafeLight, Fremantle Media (the company behind ‘Got Talent’, ‘X Factor’ and so on), KPMG, Eli Lilly, and, of course, Bupa! These are my thoughts on what I heard, learnt, and will be trying out back at Bupa.

Geoff McDonald, Former Global VP HR Marketing, Communications, Sustainability and Water at Unilever asks: Does your company matter to people?

Unilever is on a journey, you could even say a leap of faith, to make the world a better place.  This talk by Geoff McDonald, Global VP HR – Marketing, Communications, Sustainability & Water at Unilever, makes us believe the world, despite the environmental and social challenges it faces, will be OK.

Sam Conniff, Co-founder of Livity talks about embracing diversity & human connection

In this heart-warming video Sam Conniff, Livity, Co-Owner and Chair, tells the story of an extraordinary young woman called Shanize.  He goes on to use the story of her success as an example for why all organisations should be making use of more diverse pools of talent.

Baroness Sue Campbell, Chair, UK Sport Trust on culture change, leadership lessons and not just sitting on the bench

From PE college to a key figure in the London2012 Olympics, Baroness Sue Campbell reveals some of the leadership lessons she had learnt along the way that enabled her to drive culture change through UK Sport, and then down into 40 further organisations, resulting in the outstanding success of the UK teams.

WL USA – Day 1: Culture, Storytelling and How to Hire at Southwest Airlines

Yesterday, Wavelength went to Southwest Airlines in Dallas to meet the top leaders, the employees and frontline staff to find out what makes this company best in class. In this video, Liam Black and Matt White talk about what they learnt about culture, storytelling and hiring the right people for the job.