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Mark Palmer
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Former Marketing Director, Pret A Manger & Co Founder of Cawston Press
Topics:

Service Excellence

Great Place to Work Cultures

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Sue Stephenson
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Founder of Strategies for Service /Former Executive, The Ritz-Carlton Hotel Company
Topics:

Service Excellence

Social Innovation

Creating a Great Place to Work Culture

Succeeding as a Female Executive

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Dave Ridley
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Advisor to the CEO, Southwest Airlines
Topics:

Service Excellence

How to Create a Great Place to Work Culture

Leadership

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Jonathan Field
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Managing Director, John Lewis Brent Cross
Topics:

Service Excellence

How to Create a Great Place to Work Culture

Leadership

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Adrian Simpson
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Chief Connector and Co-Founder of Wavelength
Topics:

Create great places to work which draw out the best of people

Deliver - and keep delivering - world class service to customers

Create and sustain cultures of empowering leadership

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Sir Tim Smit
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Executive Vice-Chairman & Co-Founder, Eden Project
Topics:

The remarkable Eden Story

Leadership in adversity

Creating a sustainable future

A life well lived

The secret of self-motivation

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James Timpson
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James Timpson, Managing Director, Timpson
Topics:

Upside Down Management

Service Excellence

Leadership

Creating a ‘Great Place to Work’ Culture

Social Innovation

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