Karen Bowes Head of HR & Sustainability, Capital OneTalks about Culture, Leadership, Sustainability
Karen is Head of HR and Sustainability at Capital One (Europe) Plc. Karen leads the people strategy for the UK, encompassing everything from traditional HR practices to the culture, environment, and facilities needed to drive success. Karen also leads Capital One’s sustainability agenda, focused on the environmental and social impacts of the UK credit card business. Under Karen’s leadership the UK business has secured Group leading engagement; has been voted the best place to work in the UK and Europe by the Great Place to Work Institute; and received a special award for having the Most Trusted Leadership of 2013. Karen has been with Capital One over 10 years, starting her career as an Employment Law before moving into HR. Karen is a passionate and engaging speaker who provides practical insight into what it takes to drive a sustainable, winning culture that has real business impact.
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