Resources

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Here's where you can find out what's going on in Wavelength's eco-system and the interesting conversations we think are important right now

The Ultimate Recipe for The Perfect Christmas Work Culture – an Interview with Helen Hyde, John Lewis Partnership

‘Tis the season to be merry and nowhere is this truer than the John Lewis Partnership (owners of high street stalwarts John Lewis and Partners and Waitrose and Partners). This is a business that is simply synonymous with the festive spirit, from iconic advertising to in store experiences. The company is on everyone’s Christmas list!

How to Thrive in the Experience Economy by Antonia Hock, VP at The Ritz-Carlton Leadership Center

By 2028, the experience economy will be worth an incredible 8.2 trillion dollars globally, according to the latest study from Euromonitor (Euromonitor, 2018). The trend is fuelled by ever-evolving consumer desire for deeper connection to the brands they love, going way beyond just buying ‘things’ and receiving good service. Consumers of today want an immersive and personalised experience that allows them to connect with brands in a new way.

How to Remain Relevant In a Disrupted World – Innovation Insights from Silicon Valley

Adrian Simpson, Wavelength’s Co-founder and Chief Connector, distils the pertinent themes from their recent immersion into Silicon Valley, sharing insights from some of the world’s most forward-thinking businesses including Airbnb, W.L. Gore Associates, GE and The Ritz-Carlton Hotel Company.

Time for Truth – Why Trust and Transparency are Accelerators of Business Success

In a ‘post-truth’ era, what separates the trusted from the tarnished? I’ve been researching speed in business over the last two years, talking to senior leaders of organisations about how they deal with the rapid pace of a changing world. In this context, themes of truth, trust and transparency were revealed as the accelerators of business success, with three approaches leading the resistance to the ‘war on truth’.

Postcards from Reconnect

Our speakers are always thought-provoking and inspiring so we’ve created a set of Postcards From Reconnect we thought you would enjoy – some great quotes that resonated with us and some lovely photos to remind you to keep finding the space in your time.

“We must travel to learn.” What we experienced on Behind the Brand 2018

Wavelength Connect provides participants with the inspiration, knowledge, and resourcefulness to find their own solutions to the leadership and organisational challenges they are facing, and to own and action them.

A core part of Connect, Behind the Brand offers participants the opportunity to get inside a broad array of organisations with compelling narratives around culture, engagement, innovation, social impact, and leading change. It’s a chance for them to hold a critical mirror to their own organisations to see where they could be doing much better as well as where they could be doing much worse.

Welcome to Wavelength USA 2018

Silicon Valley’s leading companies, VCs, thought leaders and organisations in the midst of business model transformation will be part of Wavelength USA 2018. They will share how to thrive in a digitally disrupted world, lead through disruption and create thriving cultures to create amazing service.

Photos from Wavelength Connect 2018 On Your Marks event

We have kick-started Wavelength Connect 2018 with a fantastic On Your Marks event held at a very cold Sheepdrove Farm! Take a look at the photos…..

Is Aravind Eyecare the world’s finest organisation?

Over the last eight years, we have invited the leaders from this remarkable organisation to join us on Wavelength USA and to share the Aravind story at Wavelength Connect, so in February 2018 Wavelength Co-Founder Jessica Stack and I decided to visit Aravind in Chennai and Madurai, India, to see it for ourselves. What we found impressed us so much we are returning in January 2019 with Inside Aravind, taking a group of 20 clients to inspire and provoke them about what a highly successful, purpose-driven business looks like.

From doom and gloom to new possibilities. Reframing the narrative around a changing workplace. An interview with Wavelength’s Speakershub Steve Cadigan

With his extensive experience and connections in Silicon Valley, Steve Cadigan, former VP of Talent at LinkedIn, is witnessing a huge paradigm shift in the workplace, as technology and changing employee demands turn traditional talent management practices on their head.

Inhale Oxygen and breathe… An interview with coach and social entrepreneur Lily Lapenna-Huda

After two days digitally marooned in the beautiful Berkshire countryside, surrounded by 90 leaders keen to discuss the challenges faced by those who want to change the world for the better through business, coach and social entrepreneur Lily Lapenna-Huda reflects on Oxygen and on her own leadership.

Photos from Oxygen Event

What a fantastic couple of days at Oxygen where we gathered of leaders from large corporates, social businesses, community-based organisations and charities who are united in a desire to change the world for the better for business!

“Transforming the worst school in Britain” An Interview with Wavelength SpeakersHub’s Drew Povey

In 2003 the school’s inspector, Ofsted, branded Harrop Fold School in Salford “the worst school in the country” putting it into special measures, the lowest rating a school could have.

Behaviour was so bad that two local bus companies refused to transport pupils attending the school and a quarter of school-leavers went on to be classed as NEET (not in education, employment or training). Worse still, the school had inherited a financial deficit which was the largest of any school in the country.

“My headteacher told me I was an existentialist!” An interview with Jude Kelly

”At fourteen years old I was creatively destructive,” says SpeakersHub speaker Jude Kelly “I got in with a bad crowd and things were spiralling out of control in my life until my head teacher told me to go and set up a drama group in the school.”

“He told me that he thought I was an existentialist and I needed a creative outlet to channel my search for purpose in life.”

“My aim is that no-one else will die from the stigma of mental illness.” An interview with Geoff McDonald

“Stigma killed my friend” says Geoff McDonald movingly “why wasn’t he able to talk?”

Geoff is a former Global Head of HR at Unilever. He now heads up the mental health charity, Minds@Work, devoting his time and energy to changing the narrative around how we discuss mental health in the workplace.

Adrian’s Silicon Valley Insights

The world’s first voice activated hotel room, the consumerisation of everything and the advent of the brain machine interface.

These were just a few of the trends emerging as I talk to the leaders and thinkers in the heart of Silicon Valley to plan our Wavelength USA programme.

Terri Kelly of W.L. Gore on leading change in an “innovation democracy”

W.L. Gore & Associates, a $3 billion global business of 10,000 associates best known for its GORE-TEX® fabrics, is widely regarded as one of the world’s most innovative and fascinating companies. In the face of sector disruption, Terri Kelly, President and CEO, is driving change through an organisation that is already renowned as a Great Place to Work.

Guardian CEO David Pemsel on navigating the disruption affecting his organisation and sector

Media is the industry most disrupted by the digital and software revolution. The 200 year old Guardian has undergone a wholesale change to the foundational components of its business: from its operating model to its infrastructure; what it sells, to whom and how it goes to market. In this video, David talks honestly about the challenges facing his business and sector and how he and the senior team at the Guardian are doing to navigate their new world.

On leadership success and significance

We recently completed Connect, our (eighth) annual six-month leadership experience for 90 people including senior leaders from engineering, media, financial services, housing, energy and retail. These are leaders on their way up, average age early to mid forties, bright, ambitious, keen to learn.

To be human after all

“Organisations are non-entities, people are organisations”.
Dr Aravind Srinivasan, Aravind Eye Care System

However much we like to imagine we’re in control of Connect, we know what happens in the room (garden, tent, field, amphitheatre) and what plays out in each of our minds as we walk away cannot be planned.

Stunning two days of sunshine and learning at Sheepdrove!

Here’s a glimpse into the wonderful couple of days we had down on the farm at Sheepdrove for our last event of Connect 2017, Reconnect. It sure was HOT HOT HOT but what a beautiful setting! Some great photos of our fantastic Connect 2017 members along with our fabulous speakers.

Everything you always wanted to know about storytelling and leadership but were too afraid to ask

“I didn’t make things worse.”

This is how Sir Martin Narey described his time as Director General of the Prison Service of England and Wales during one of our Leadership Masterclasses. Not what one ordinarily hears from a leader but then Sir Martin is no ordinary leader. He’s an inspiring individual and an accomplished storyteller, and the core narrative he uses to describe this chapter of his leadership story – the last-choice-for-the-job, unheroic, lonely leader failing to make the difference he so passionately aspires to – is compelling but it’s also a fiction. A fiction in the way that all stories purporting to be about reality are fiction. Because creating coherence from the raw mess of lived life involves choosing what to include, what to exclude and what framing will best martial the chaos.

We share what Wavelength observed & learnt on Best in Class 2017

Stepping into other organisations is a powerful way to sharpen focus on your own culture, organisational effectiveness and leadership. Not because the organisations visited on Best In Class are perfect but because they help illuminate what’s strong, precious and worth building on in your own organisation alongside those flaws, deficits and areas of underperformance that must be addressed. Moreover, the visits provide invaluable inspiration and ideas for how to tackle them.

So what of this year’s cohort of BIC organisations?

On Your Marks, Get Set… Go Raise the Bar

As I pulled in to Sheepdrove this week, I was instantly reminded of my time as a Connect member in 2014. The sense of excitement, anxiety and the re-emergence of that pesky imposter syndrome were instantly with me. It also recalled the friendships and connections that I had made at my On Your Marks and indeed the personal transition I have been through since; from Connect member to being part of the Wavelength team.

Change: Where to start?

After two discussion-filled days on Leading Change at Sheepdrove we reflect on where leaders choose to begin in the face of big, difficult or complex change and what these start points tell us about the longer journey

“Get the start right, the right point of entry, that’s how you get a conversation going, that’s how you walk toward people.”
Rob Burnet, CEO & Founder, Well Told Story

Glorious photos from Leading Change at Sheepdrove

In June we were back at Sheepdrove for our final Connect event of 2016. The weather may not have smiled on us, but our fascinating conversations about organisational and behaviour change made up for that.