At heart Adrian is a connector and gatherer of stories and is never happier than when scouring the world for examples of companies at the frontiers of service excellence, innovation, employee engagement, service excellence and dealing with digital disruption.
For over 20 years Adrian has taken top leaders into the boardrooms and shop floors of some of the world’s most successful, innovative and admired companies and into the heart of Silicon Valley. In the last few years he has visited: Netflix, Apple, Tesla, LEGO, Google, The Ritz-Carlton Hotel Company, Southwest Airlines, Four Seasons, Zappos and met with Silicon Valley leading VC’s and thought leaders on topics such as AI, Machine Learning, IOT, Big Data, Security and the Future of Work.
Most recently he has been to China and India – the latter with a select group of leaders to visit the Aravind Eye Care System.
He also share insights on the organisations he has visited and has recently given speeches to top leaders at Emirates NBD in Dubai, Allianz, RBS, Virgin Atlantic Airlines, Belron, and the London Stock Exchange Group.
He is an Innovation Adviser to The Prince’s Trust, a charity that helps disadvantaged young people to succeed in education and employment.